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Understanding Your Bill

Opt-Out

Under ENERGY CHOICE, CBEC must (unless you instruct us otherwise) provide your name, address, account number and electricity usage information to qualified licensed suppliers.  If you do not want your information released, you must "opt-out" by checking the box on your remittance stub or by providing other written notice to CBEC.  Should you wish to reverse a prior decision to opt-out, please notify CBEC with written notice.

Competitive Service Provider ("CSP")

An entity licensed by the Virginia State Corporation Commission (SCC) to sell competitive energy services.  They are referred to as CSPs or Electricity Suppliers.

Competitive Transition Charge ("CTC")

This charge may apply to customers who choose a CSP.  Virginia Law permits this charge, which is set by the SCC, to give utilities the opportunity to recover past investments made while they expected to serve all customers.

Electric Distribution Service

The delivery of electricity directly to a home or business.  CBEC is regulated by the SCC and is responsible for maintaining the equipment to distribute the electricity as well as delivering it to customers.  CBEC will still be your distribution provider.  YOU CANNOT SHOP FOR THIS SERVICE.

Electric Supply Service

The generation and transmission of electricity. This service may be purchased from a CSP.  This is the service you may shop for and the price may vary depending on which supplier you choose.

Price to Compare

The regulated price per kWh plus or minus the current month's fuel adjustment factor for electric supply service less any competitive transition charge (CTC).  This price will vary based upon your applicable CBEC unbundled rate.  A CSP must offer a lower price in order for you to save money on the energy supply portion of your bill.  Once you choose a CSP, the price to compare will no longer appear on your electric bill.

kWh

kWh is a measure of electrical energy (unit of energy) that represents a 1,000 watt unit of energy for one hour.

Rate Schedule

Our rate schedules are available on our web site or upon request at the Cooperative office.

Demand Charge/kW

The largest electrical use of highest demand for electricity averaged in any 15 minute period per month.  It is measured in kilowatts and charges are calculated based on the cost per kW.  This charge does not apply to most residential rates.

 

 

 

Craig-Botetourt Electric Cooperative
Route 615, P.O. Box 265
New Castle, VA  24127-0265
Local:  540-864-5121  Toll-Free:  800-760-2232
craigbot@tds.net